Smart Public Administration - VI Edition

I level
1 Year
Alternate weekends (saturday and sunday: 09:30/13:15 – 14:15/18:00)

Registrations are open
October 2023


Bringing innovation and smart technology management into the Italian public administration and integrating new technologies into the public system is now not only a necessity, but also a regulatory obligation.

Nowadays, it has become a must for all stakeholders in the public sector to be trained in the new concept of Smart Public Administration, so that they can gain professional skills to work with Smart Cities, enabling technologies for Public Administration, networking and distruptive innovation in local authorities, emerging concepts of New Public Management, Digital Transformation and Smart Governance.

The Master in Smart Public Administration aims to provide management, organizational and leadership knowledge required to govern the digital transformation of the Public Administration and its transition to the future of Public Government 4.0.

The main objective is to train figures capable of concretely supporting the public administrations on issues related to technological and process innovation, information systems, listening tools, involvement of stakeholders and, more in general, on management principles for the innovation of material and immaterial assets.

Thanks to the knowledge of the relevant legislation and the conscious use of new technologies, the students will be able to design, manage and promote technological integration pathways in the public area.

Target students and career opportunities

Target students 

The Master in Smart Public Administration is the ideal meeting point for the new professionals of the Smart Public Administrations, oriented towards innovative change in the public system, culturally oriented towards the technological and managerial progress of a new concept of Smart Administration.

the ideal candidate for the Master is a manager who is mentally open, curious,  and consciously respectful of the constraints and peculiarities of the public role but distant from the bureaucratic and inert mentality of the old, essentially extinct models of public administration. The ideal manager is  endowed with strong public ethics, socially responsible, ready for change and understanding of the dynamic develpment of territories and their innovative digital evolution; strongly motivated to make the Public Administrations of the future a place of well-being and ethical development for the country thanks to a conscious and comprehensive use of enabling and inclusive technologies.

The Master offers a valid study platform both for the competitions in the Public Administration and for career paths in Public and Private Organisations.

The potential candidates of the Master in Public Administration may aspire to the following positions:

  • PA Managers
  • Employees at Public Administrations and similar institutions
  • Personnel involved in data processing procedures
  • Freelancers
  • Management consultants
  • Asset Managers
  • Property Managers
  • Facility Managers
  • Project Managers
  • Graduate Students

Career opportunities

The Master is highly recommended for candidates who wish to train for responsibility roles within the Smart Public Administration (local authorities, central government, central and regional public agencies, chamber of commerce, cooperatives, social security institutions, independent authorities, in-house entities and entrusted with public services), but also for private organizations providing consulting services to Public Administrations.

Il Master in Smart Public Administration mira alla formazione di figure professionali in grado di presiedere l’intero processo innovativo e tecnologico nella Pubblica Amministrazione, con la preparazione di un ampio spettro di profili professionali fortemente innovativi, declinabili in base alle necessità del contesto operativo di riferimento:

  • Smart Community Designer e Manager
  • Community Manager
  • Digital Strategic Planner
  • Data Manager
  • Data Specialist
  • Responsabile Privacy
  • Digital Facilitator
  • Document Manager
  • Smart Public Project Manager
  • Knowledge Management Officer
  • Geographic Information Manager
  • Bim Manager
  • Smart Public Administration Consultant


The candidates of the Master must be in possession of a Bachelor's Degree (minimum requirement for the admission to the Master), a Specialist Degree, Master's Degree and/or "old system" Degree attained at an italian University or an equivalent institution. The candidates in possession of an academic title obtained abroad must be in possession of the declaration of value of the aforementioned qualification, issued by the competent Italian diplomatic or consular representatives of the country in which they obtained the qualification.


The annual tuition, without tax benefits, for the registration to the Master is € 10.000


Students wishing to enrol may request an appointment with the Guidance Office by calling +39 06 3400 6250

Internal Faculty

The Internal Faculty is comprised of more than 70% professors with over-five-years professional experience on the subject matter.

Scientific director

Prof. Manlio Del Giudice has active collaborations with 60 other universities all over the world (such as George Washington University, Stanford University, Harvard Business School, University of Cambridge, Mississipi State University, Waikato University New Zealand, King’s College, United Arab Emirates University, Indian Institute of Technology, Federal University of Rio de Janeiro, Hong Kong PolyU).

He is Associate Editor for Nature Publishing Group, Springer, Palgrave MacMillan. Director for Research and Scholarly Relations dell’EuroMed Research Business Institute.

Director, along with Raffaele Galano and Piergiorgio Valente of the Eurilink "Management, Finance and Corporate Tax" book series.

He is head of the Italian Society of Management (SIMA). Over the years, he has developed active collaborations on marketing, technology transfer, entrepreneurship and innovation with various organisations and has held key roles on the boards of consortia and companies, both public and private, in the fields of avionics, advanced biotechnology, nutraceutics, biocomposting, information technology and communication.

He was promotor/tutor of more than 30 academic spin offs in the sector of biotechnology, renewable energy and agri-food.

He is a Chartered Accountant.

His scientific  interests are mainly related to the themes of innovation management, technology management, marketing, and knowledge management.

Current role: director of the Master in Smart Public Administration at Link Campus University .

Full Professor of Economics and Business Management.

Coordinator of the PhD Programme “Tech for good” at Link Campus University.


He is Councillor for Innovation at the Municipality of Turin, where he pursues a policy aimed at innovation and digitalization.

He is full professor of Innovation Management and Entrepreneurship at the University of Turin - Department of Computer Science, Director of ICxT. He authored more than 90 publications. 

His main research interests are retated to strategy, innovation management, modelling and business planning.

Current role: professor Master in Smart Public Administration at Linl Campus University. 

Researcher at the Department of Business Administration, "Roma Tre" University.

She attained the tile of PhD in Analysis of economic and social systems: businesses, institutions and territory at the Department of Business Science of the University of Sannio, with a thesis titled  Dalla rendicontazione sociale alla misurazione delle performance. Esigenze di accountability e tendenze nei sistemi di rendicontazione della pubblica amministrazione.

She has qualified as associate professor in Economics and Business Management. She collaborates with businesses and public administrations for research and development and technology transfer.

She was associate editor of of the Journal of Intellectual Capital (Emerald) and social media editor of the Journal of Knowledge Management (Emerald).

Currently, she holds the position of Managing Regional Real Impact Editors – Europe of Journal of Knowledge Management (Emerald), and is a member of the Editorial Advisory Board (EAB) and of various international magazines, such as the Journal of Innovation and Entrepreneurship (Springer), Journal of Learning and Intellectual Capital (Inderscience).

Furthermore, she holds the position of auditor for various international magazines.

During the 11st Annual Euromed Conference of the EuroMed Academy of Business (2017) she won the Best Area Director Award for the activity carried out for the Euromed Knowledge Management and Innovation Research Center.

Recently, she participated as keynote speaker to a series of world conferences, such as the latest IEEE

Conference on Digital Innovation (Marocco), la 7a SGBED Conference (Dubai) e la 22a International Conference on Enterprise Information Systems (ICEIS) (Creta).

Her main research intersets include, among other, the management of knowledge, open innovation, management of relationships with customers and management of sustainable innovation.

Her research was published on international magazines such as Technological Forecasting and Social Change, Small Business Economics, Management Decision, International Marketing Review, Journal of Business Research and Journal of Knowledge Management.

Current role: ype "A" Researcher in Economics and Business Management at the Department of Business Economics, University "Roma Tre"; professor of the Master in Smart Public Administration at Link Campus University.

Member of Technical Committees or working groups at:

  • UNECE – United Nations Economic Commission for Europe - white book on "Blockchain and international commercial exchanges"; white book on “Blockchain and IoT”
  • International Telecommunication Union: focus group on the applications of “Distributed Ledger Technology”;
  • ISO - International Standard Organization: TC307 technical committee on Blockchain, ISO/IEC JTC 1/SC 27 on information security, cybersecurity and privacy protection.
  • CEN - European Committee for standardisation: BT/WG220 “Fintech”, Focus Group on “DLT and Blockchain”, TC434 for the development of a european standard for the "Electronic Invoice " and TC440 for the development of the european standard for public procurement;
  • UNI/UNINFO, echnical committees on electronic invoice, e-Procurement, enabling technologies for Industry 4.0, blockchain and DLT, signatures, identification, electronic seal and services related, eBusiness and financial services, professional profiles on the treatment of personal data (co-editor rule UNI16697)

Member of the Italian Forum for Electronic invoicing,

Member of the Italian Forum for eProcurement,

Member of the "Forum Italiano dei Conservatori"


Current role: chartered accountant, member of the Order of Chartered Accountants of Milan; Member of the Teaching Staff of the Master in Smart Public Administration at Link Campus University.

PhD in Entrepreneurship and Innovation - "Seconda Università degli studi" in Naples

He graduated in Business Administration at "Seconda Università degli studi" in Naples, and attained a master in Management Control and Information Systems "Parthenope" University in Naples.

He is Professor of Management of Tourism Enterprises and territorial marketing, Business Creation, Corporate Strategy & Governance, Project Financing, Business Strategy, Digital Technologies for Business, Innovation Management.

He is a member of the Editorial Advisory Board and ad hoc reviewer of various international magazines.

Current role: Associate Professor of Economy and Business Management at Link Campus University, Rome.

He is an entrepreneur and marketing expert, a passion that has grown during his years as Foreign Trade professor at the Ca' Foscari University.

His skills as a salesman and his love of travelling led him to travel the world as an export manager for ten years.

Then, he took the decision to devote himself to the world of start-ups, first as a consultant and then as actual founder and CEO.

Currently, he is Innovation Team leader for the Municipality of Turin and holds the position of head of innovation for Torino City Lab.

He is PhD student at the University of Turin with focus on innovation for circular economy.

In 1999, he graduated in Economics and Business at the Ca' Foscari University in Venice. In 2007 he attained an Executive Master in Entrepreneurship and International Management at the Kansas School of Business.

During his career he had various opportunities to teach as a lecturer and guest speaker in innovation and entrepreneurship, at university courses, corporate training events, entrepreneurship workshops and international events.

Current Role: He is Innovation Team leader for the Municipality of Turin and holds the position of head of innovation for Torino City Lab; member of the teaching staff of the Master in Smart Public Administration at Link Campus University.

Researcher in Economics and Business Management at the University of Salento.

She attained a PhD in Business Administration at the University of Bari.

She authored various monographies and scientific articles published on A-ranked magazines such as Technological Forecasting and Social Change, Journal of Knowledge Management, British Food Journal, Journal Intellectual Capital.

She carries out the activity of auditor for various international magazines and is a member of the editorial board of the International Journal of Globalisation and Small Business and of the Journal of Global Good Governance, Ethics & Leadership.

Current role: She is associate professor of Economics and Business Management at Link Campus University, and professor of Economics and Business Management at the University of Salento.

Currently, Armando Papa, Ph.D, is associate professor of Management at the Faculty of Communication Science, University of Teramo.

Senior Lecturer in Management of Technological Innovation at the Campus Gemelli - Università “Cattolica del Sacro Cuore”.

Previously, he was a member of the teaching staff at the University of Rome “Universitas Mercatorum”.

In 2020, he attained the italian national qualification as full professor.

He was a research fellow at the University of Turin and attained a PhD in Management at the University of Naples “Federico II” and a Master in Finance (2011).

He is also a member of the EuroMed Research Business Institute.

He won the Best Paper Award at the 9a EuroMed Conference of Warsaw (Poland) in 2016.

He is specialized in Knowledge Management, Open Innovation and Technology Entrepreneurship, Corporate Governance and Family Business.

He is associate editor of the Journal of Knowledge Economy (Springer) and assistant managing editor of the Journal of Knowledge Management (Emerald).

He is listed as nnovation Manager at the Italian Ministry of Economic Development.

He is specialized in various peer review processes for various high-level international executives.

He is a member of the editorial board of the Journal of Intellectual Capital, British Food Journal, Management Research Review and other international magazines. 

He is a member of the I.P.E. Business School of Naples. 

Current role: Associate Professor of Management at the faculty of Communication Science, University of Teramo; member of the teaching staff of the Master in Smart Public Administration at Link Campus University.

  • Agenda Digitale, Open Government e Codice dell'Amministrazione Digitale (normativa generale, GDPR, privacy, sicurezza)
  • Administration and digital service - Three-Year AgID planning and Interoperability Model
  • ICT legislation in the Public Administrations 
  • The concept and models of smart territories
  • The government and monitoring of smart territories
  • Dematerialization, electronic document, electronic invoicing, document workflow and electronic storage of accounting, fiscal, and administrative documents.
    Innovation for growth: a new strategic approach to design, monitoring and scalability of intervention models for business, ecosystems and examples of public-private partnerships for the development of innovative services 
    Planning of services for a community: design thinking, sustainability, smart regulation and ethics 
    Workshops and testimonies
  • Communication through the social media and digital marketing. 
    Meaning and themes of social innovation and fields of application of social innovation projects. 
    Management and development of communities
    Model of digital competence and digital inclusion
    The approach to digital inclusion: methodologies, practices and experiences, learning methodologies for digital competencies
    Educational models, design and provision of training activities for adults and management of groups
    Methodologies of participation processes
  • Identifying innovation scenarios
    Planning of the technological aspect of GIM
    Integrated planning of a smart territory - Planning in the financial field.
    Integrated planning of a smart territory - Planning in the social and technological field.
    Integrated planning of a smart territory - Planning in the environental-urban-architectural field
    Analysis of the needs for digital competencies and interventions for the purpose of their development
  • Management control and system of indicators in the performance cycle
    Engineering of business and services
    Project management 
    Change management 
  • Management of spatial data
    Open Data, Big Data and Smart Data Platform at the service of the city-user
    Digital technologies (Cloud Computing, Mobile Computing. IoT. AI, blockchain) 

Each candidate of Master's Degree is required to prepare a professional training Project Work consistent with the topics covered by the course. Said Project Work is an integral part of the Master's teaching activity, and is subject to assessment, providing 15 university training credits (CFU). The aim of the final project is to submit one or more innovative and/or improving solutions through an in-depth study of context variables, processes and application models. The project may involve either the innovation of an activity, or the setting up or changing of an organisational structure, or even the improvement of a new operational procedure or the development of a new process. The PW can be individual or group: in the latter case, the individual contribution will be subject to specific evaluation.


The candidates will be required to take a final test at the end of each Unit. The grade attained for each test (expressed in thirtieths) will be an integral part of the final grade of the Master.

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